Privacy Policy

Last updated: October 31, 2026

Menular ("Menular," "we," "us," or "our") is a mobile application operated by Cosible LLC. This Privacy Policy explains what information we collect when you use the Menular app, how we collect it, how we use and share it, how long we keep it, and the choices and rights you have. By using Menular, you agree to the practices described here.

This policy applies to the Menular app for iPhone and Android and to menular.com. A link to this policy is available inside the app on the Settings screen.

If you have any questions, contact us at support@cosible.com.

Who we are

Menular is operated by:

Cosible LLC
613 Washington Blvd. #1115
Jersey City, NJ 07310
United States
support@cosible.com

Information we collect

Account information. When you sign in, we receive your name and email address from Apple (Sign in with Apple, available on iPhone) or Google (Google Sign In, available on iPhone and Android). We do not offer email and password sign-in, and we never receive or store your Apple or Google password. If you use Sign in with Apple and choose to hide your email address, we receive only Apple's private relay address. For users who sign in with Apple, we store an Apple authorization token on our servers. We use this token only to revoke your access if you delete your account.

Profile and preferences. Your display name, your native language, your preferred currency, and your location-detection setting.

Content you create. The Ask Staff Questions you write, the menus you favorite, and the words, phrases, and dishes you bookmark for learning. Ask Staff Questions are free text that you compose yourself, and they may contain information about your allergies, intolerances, or dietary restrictions if you choose to write it. See "Sensitive information you choose to provide" below.

Menu scan data. When you scan a menu, we keep the extracted, structured text of the menu (such as the restaurant name and the dish and beverage information). If your location-detection setting is on, we also store the general location of the scan (city, region, and country).

Shared dish reference library. Dish and beverage information extracted from any scan, whether or not you are signed in, may be stored in a shared reference library. This library contains dish information such as names, translations, descriptions, tags, and reference photo links. It does not contain your account information or any link to the person who scanned the menu. We use it to improve translations and photos for all users.

Usage history. A record of which menus you have scanned and when, so you can return to them and filter them.

Purchase information. When you buy a scan pass, a scan credit pack, or a Language Learner add-on, we store the store's transaction identifier (from the Apple App Store or Google Play), the price paid, and the details of what you purchased. Apple or Google, not Menular, processes your payment, so Menular never receives or stores your payment card number or any other payment information.

Device location. We only use your device location if you turn on location detection, and your phone will ask for your permission before we can access it. When it is on, we use only your approximate location, for two purposes: to detect the country and currency of a scanned menu so we can convert prices into your home currency, and to let you filter your scan history by the location where each menu was scanned. To turn that location into a city, region, and country, the app uses the location service built into your phone (Apple on iPhone, Google on Android). If location detection is off, or if you deny or later revoke the location permission, we do not access your location, and the rest of the app continues to work.

Device identifier (Android only). To limit free scans to five per phone, the Android app sends us a hashed (one-way scrambled) version of the Android ID, an identifier that Android assigns to Menular on your phone. We store it with the number of free scans used on that phone. It cannot be turned back into the Android ID, and it is not linked to your name, email address, or account. See "How long we keep your information" below. The iPhone app does not send us a device identifier.

How we collect this information

We collect information in three ways: directly from you when you type it into the app (your profile, your staff questions, your bookmarks), automatically from the app when you use it (scan records, entitlement balances, purchase records), and from third parties who authenticate or bill you (Apple and Google provide your name and email at sign-in; Apple, Google, and RevenueCat provide purchase confirmations). We do not buy personal information from data brokers and we do not collect information about you from any other source.

Device permissions

Menular asks for the following permissions on your phone, and explains why at the moment it asks:

• Camera. Required to photograph a menu so it can be read. Without it, scanning is not possible.
• Location. Optional, used only when location detection is on, as described above. On Android, Menular asks only for approximate location.

You can change or withdraw any of these permissions at any time in your phone's settings.

Sensitive information you choose to provide

The Ask Staff Questions feature lets you write your own questions for restaurant staff. If you choose to write about food allergies, intolerances, or medical or religious dietary restrictions, that text is health-related or otherwise sensitive information about you. Once you sign in, we store it on our servers so it is available across your devices and trips, and we send it to our translation provider so it can be rendered in the menu's language and shown to restaurant staff.

We use this information only to provide that feature. We do not use it to infer anything about you, we do not use it for advertising or profiling, and we do not sell or share it. You can edit or delete any Ask Staff Question at any time in the app, and deleting your account removes all of them.

If you are a California resident, this text may qualify as sensitive personal information under the CCPA as amended by the CPRA. We use and disclose it only for the purpose of providing the Service you requested, which is a permitted use that does not require an option to limit its use. We do not sell or share sensitive personal information.

What we do not collect or store

Menu photos. The photo you take of a menu is used only to read the menu, meaning to extract its text (optical character recognition) and to understand its layout, such as its sections and columns. It is then discarded. We do not store menu images. Only the extracted text that reads as menu content is kept. Background content that does not read as a menu is not retained.

Payment information. As noted above, Menular does not collect or store any payment card or billing information. All payments are handled by Apple (App Store) or Google (Google Play).

Third-party analytics and advertising trackers. Menular does not use any third-party analytics, crash-reporting, advertising, or cross-app tracking software. We do not track you across apps or websites owned by other companies, and we do not use the Apple advertising identifier or the Google advertising ID. We do keep basic internal operational logs about each scan (such as the size of the menu and its processing cost) to run and improve the Service. These logs contain technical details such as app version and connection type, and do not include your name or email address.

Pre-account usage

You can use Menular without signing in. In the latest version of Menular, the app creates an anonymous account on our servers the first time you scan a menu or make a purchase without signing in. In earlier versions, it is created the first time you make a purchase, and menus you scan before then are kept only on your phone. The anonymous account is identified only by a random ID. It has no name, email address, or other contact details.

The anonymous account holds the menus you scan (including the names you give them and the cover photos you choose), your bookmarks, your favorite menus, your purchases, and your scan counts. Usage and cost records for app features are linked to the same random ID. Your Ask Staff Questions and your preferences (such as your language and currency) stay only on your phone until you sign in.

Free scans are limited to five per phone:

• iPhone. A small counter is stored on your phone. It is kept if you delete and reinstall the app, and it contains no personal information.
• Android. The count is stored on our servers with the hashed device identifier described under "Device identifier (Android only)" above, so it is also kept if you delete and reinstall the app.

When you sign in, everything saved under the anonymous account moves to your signed-in account, so you do not lose it. If you sign in to an account you already have, we combine the two.

If you delete the app without signing in, the app can no longer reach the anonymous account, and we have no way to connect it to you. If you plan to delete the app, we recommend that you first either delete your data in Settings or sign in to keep it.

How we use your information

We use the information above to:

• Provide the core service: scanning menus, translating and enriching dishes, generating a staff-facing order, and producing pronunciation audio.
• Save your menus, favorites, bookmarks, staff questions, and history so you can return to them across your trips, and let you filter your history by location.
• Detect the correct country and currency for a menu and convert prices into your home currency (only when location detection is on).
• Process, restore, and reconcile your purchases and track your scan entitlements.
• Limit free scans to five per phone and prevent them from being repeated.
• Move everything saved under your anonymous account into your signed-in account when you sign in.
• Build and maintain a shared reference library of dish and beverage information, without any link to you, to improve translations and photos for all users.
• Maintain the security of the app, prevent abuse, and comply with our legal obligations.

These are the only purposes for which we use your information. We do not use it for advertising, profiling, or any secondary purpose, and we do not use your content to train artificial intelligence models.

Legal bases for processing (EEA and UK)

If you are in the European Economic Area or the United Kingdom, we process your information on the following legal bases: performance of a contract with you (providing the Service and your purchases), our legitimate interests (keeping the Service secure, preventing abuse, and limiting free scans per phone), your consent (device location, and any sensitive information you choose to write into an Ask Staff Question), and compliance with legal obligations (tax and financial record keeping). You can withdraw consent at any time by turning off location detection or by deleting the relevant content.

How your information is shared

We do not sell your personal information, and we do not share it for advertising or cross-context behavioral advertising. Menular contains no ads, and we do not share your data with advertisers or data brokers.

We share information only with the service providers (sub-processors) that make Menular work, and only as needed for them to perform their function. These are:

When you scan a menu, the menu image is sent to Google Cloud Vision to extract text. The extracted text, together with a smaller copy of the menu image used to understand the menu's layout, is sent to Google (Gemini) to be parsed, enriched, and translated. These providers process the content to return a result to you. We do not retain the menu image after this step.

We may also disclose information if required by law, to enforce our Terms, or to protect the rights, safety, and property of Menular, our users, or others. If Cosible LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, and we will notify you before it becomes subject to a different privacy policy.

Payments

Payments are handled by Apple through the App Store on iPhone and by Google through Google Play on Android. Purchases are managed through RevenueCat, which keeps a record of your purchases under a random ID rather than your name or email address. We store a record of each purchase (the store's transaction identifier, the price, and what was bought) so we can deliver, restore, and reconcile your purchases. Menular does not collect or store any payment card number or billing information.

International users and data transfers

Menular is operated from the United States, and the service providers above process data in the United States and other countries. If you use Menular from outside the United States, including from the European Economic Area or the United Kingdom, your information will be transferred to and processed in the United States. Where required, we rely on appropriate safeguards, such as Standard Contractual Clauses, for these transfers.

How long we keep your information

We keep your account information and content for as long as your account is active. When you delete your account, we permanently remove your profile, menus, favorites, bookmarks, staff questions, and scan history (see Account deletion below). Dish and beverage information in the shared reference library is not linked to you, so it is not affected by account deletion. We keep anonymous accounts, and the purchases, scans, and menus stored under them, for as long as needed to let you use what you bought and to meet the financial record-keeping obligations described below.

After you delete your account, we keep a record of your past purchases (the store's transaction identifier, the price, and what was bought), no longer linked to your account, because we need it for tax, accounting, and payment-reconciliation obligations. We keep these records for up to 7 years. The transaction identifier still matches the payment record held by Apple or Google, and RevenueCat keeps its own purchase history under a random ID.

On Android, we keep the hashed device identifier and its free-scan count for as long as Menular offers free scans, including after you delete your account or the app, so that free scans cannot be repeated. It is never linked to your name, email address, or account.

Our internal operational logs about scans do not include your name, email address, or account. Server logs and backups kept by our hosting provider may contain your information for a limited time after deletion, until they are automatically overwritten.

Your rights and choices

Depending on where you live, you may have some or all of the following rights over your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: ask us to correct inaccurate information.
• Deletion: delete your account and associated data at any time from within the app (Settings), or by contacting us.
• Portability: request your information in a portable format.
• Objection and restriction: object to or ask us to restrict certain processing.
• Withdraw consent: turn off location detection in the app or revoke the permission in your phone's settings, and edit or delete any content you have written, at any time.

If you are in the European Economic Area or the United Kingdom (GDPR), these rights apply to you, and you also have the right to lodge a complaint with your local data protection authority.

If you are a California resident (CCPA/CPRA), you have the right to know what personal information we collect and how we use it, the right to delete it, the right to correct it, the right to limit the use of sensitive personal information, and the right to opt out of the sale or sharing of personal information. As stated above, we do not sell or share personal information, and we use sensitive personal information only to provide the Service you requested. We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, use the in-app deletion option or email us at support@cosible.com. We will respond within the time required by applicable law.

Account deletion

You can delete your account and its data at any time in the app, in Settings > Delete Account. In the latest version of Menular, anyone who has used the app can do this, whether or not they have signed in. No email, form, or support request is required. When you delete your account, we permanently and immediately remove your profile, your saved and favorited menus, your bookmarks, your saved staff questions, and your scan history. This is a permanent deletion, not a temporary deactivation, and it cannot be undone. If you no longer have the app, see how to delete your account.

If you signed in with Apple, we also revoke your Apple authorization token at the time of deletion. If you used Menular before signing in, the anonymous account that held your data is deleted too.

As noted above, we keep a record of your past purchases for tax and reconciliation purposes, no longer linked to your account. On Android, the hashed device identifier used to limit free scans is also kept.

Deleting your account affects your entitlements. Any unused scan credits, an active scan pass, or remaining bookmark capacity from a Language Learner add-on are permanently forfeited on deletion and cannot be restored. See the Terms of Service for details.

Children

Menular is not directed to children. You must be at least 16 years old to use Menular. We do not knowingly collect personal information from anyone under 16. If you believe a child under 16 has provided us with personal information, contact us at support@cosible.com and we will delete it.

Security

We use reasonable technical and organizational measures to protect your information, including authentication through Supabase, encryption of data in transit using HTTPS, encryption at rest by our hosting provider, and secure handling of your data by the providers listed above. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top and, where appropriate, provide additional notice in the app. Your continued use of Menular after an update means you accept the revised policy.

Contact us

Cosible LLC
613 Washington Blvd. #1115
Jersey City, NJ 07310
United States
support@cosible.com